What We Collect and Why
When you open an account, we collect the details you provide — name, contact information, and payment method details such as your bKash, Nagad, or Rocket wallet number. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. We also
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collect device and session data automatically: your browser type, IP address, and how you navigate the site. This helps us detect unusual activity and keep your wallet safe. We do not sell your personal data to third parties. We may share limited information with payment processors
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— including bKash, Nagad, and Rocket — strictly to complete your transactions. We may also share data with regulatory bodies where required by applicable law. Data retention periods vary by category: transaction records are kept as long as legally required, while session logs are cleared on
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a rolling basis. You can request a copy of your data or ask us to delete non-essential records at any time by contacting our support team. Availability of certain features depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.